Receipts and reminders

Choose what emails borrowers get, and what you get yourself.

Only the owner can change these settings. You find them under Settings → Organization. Borrowers without an email address don’t get any emails.

Receipts

Under Borrowers and email you choose whether borrowers get a receipt when they borrow or return something. Everything within 30 minutes is gathered into one email, with a link to their loans.

Reminders

Under Return reminders you choose whether to send a reminder before the return date and what happens when it’s late. Reminders go out around 08:00 in your time zone, only for loans with a return date. Each person gets at most one reminder a day, with everything in it.

On Pro and Non-profit you can add your own words, like where to return things or your opening hours.

Emails to you as an admin

Each admin chooses under My account whether to be told when loans become overdue, and about new requests, bookings and self-service loans.

Language

Emails to borrowers are sent in the language you choose under Language for borrowers. Replies go to the contact email you have entered.